Outback Steak House Compliment - A Thank You - Food
WAYNESBORO, VIRGINIA -- I recently complained to Outback Steak House in Waynesboro, Va about a prime rib cut that was tough and undercooked and then the second cut was overcooked and tough. Nice staff just a bad cut of meat. Time did not allow me to order a different item as I had ordered 2x and my table of 8 had finished eating. Just want all to know after I wrote my email to Customer service at Outback I had a telephone call from the manager of the local restaurant. He talked about my experience and was more than willing to make a good experience into a bad one. I will receive a gift card and this time I will order the rib-eye steak. Yes, businesses do listen. I have high regards for Outback and know the manager will listen if service is not good. Thank you John.