Sears Complaint - Sears appliance warranty a poor choice if you work in the daytime.
LEWISVILLE, TEXAS -- Sears appliance warranty (normally sold as an extended warranty with the appliance) is a very poor choice unless you are available at your home all day. They now have only 4-hour timelots (8 - noon, 1 - 5), and will no longer have a technician call when they are nearing your time. So, you have to take at least a half-day off work. And you have to wait a week anyway - a month if you need a Saturday appointment. And according to other reviewers sometimes they do not show, although I haven't personally experienced that problem.
Note also that for troublesome parts (such as touch-screen controls, which are expensive and prone to break), they have fine print that says the item has to be *very* broken before they will replace it. Simply no longer working well is not enough - it has to not work at all. (e. g. if you have to mash on the touchscreen for several seconds it is not really broken yet).
Save your money - get a simple appliance with few parts to break, and skip the extended warranty.