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Kaiser Permanente Complaint - Regular Citizen

Complaint
Review by jonleecn51 on 2012-01-03
GERMANTOWN, MARYLAND -- Don't get Kaiser! We just switched to Kaiser HMO 2012, regret it! My wife need to see a an OBGYN doctor, went to the office waited for 3 hours and was unable to get a refferal to see the doctor. Now, they informed her she needs to travel to another location to get the refferal, then travel to another location to see the doctor. (We were like WOW) I write on and on, but bottom line is -DON'T GET KAISER-!
Comments:
Posted by Skye on 2012-01-03:
We've had Kaiser for years, and never had a problem. I would never change.

What was their reason for not giving a referral during the doctor's visit? Sounds more like a doctor problem, then a Kaiser problem. Sorry you're having so many problems.
Posted by holidaylacasa86 on 2012-01-15:
So sorry for you I have had the Kaiser Nightnare also all they do is send you further and further from hom . They are a sales company not a medical co.

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