AAA Car Care Center Complaint - Oil leak
CHARLESTON, SOUTH CAROLINA -- The very first time that I've ever used AAA services since I've been a member and this happens. The towing was great, did a good job. I called AAA and the lady suggested that I have my car towed to one of the AAA car care centers (Charleston, Sam Rittenburg Road). The shop called me and said that the oil control valve was bad and had to get a new part from Toyota and it would take 3 days for the part to arrive. It would cost me over six hundred dollars. I agreed to have the work done. I picked my car up four days later and as I drove away from the shop a large amount of white smoke came out of the exhaust pipe. I drove it straight home and the car stayed in my driveway for about five days before I used it again. I was very lucky that I happen to see oil in my driveway before I started my car, because most of the oil had leaked out. I refilled the oil in my car and took it back to the AAA car center and they told me that the head gaskets needed to be replaced and it would cost another three hundred and sixty dollars. It's fine if the gaskest needed to be replaced, but I think they should have discovered this before they let me drive away from their shop and maybe damage my engine. I took my car to another shop and they replaced the gaskets for less money and they completely cleaned my engine to make sure that there wasn't any other leakes. AAA should have cleaned my engine and found this leak before they allowed me to drive the car. I spoke with the guy at AAA counter and all he could say was sorry.
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