HP Informative - HP PCs are junk - HP Pavillion 9500t
CUPERTINO, CALIFORNIA -- I purchase a customized Pavillion 9500T from HP 12-9-2007. I received the machine 2-22-2008. The mother board failed on 12-23-2011. This expensive machine lasted 3 years and 10 months. This expensive piece of poorly made junk cost me $1,446.00 + a 3 year warranty of $269.99. A total cost of $1715.99. The worst part of the sad story is their arrogance. Tech services told me my 3 year warranty which I had also purchased had expired on 2-23-2011. When I offered to pay for the repairs, they said "so sorry" we no longer manufacture mother boards for the Pavillion PC. This company believes that somehow they are above everyone and can be as rude as they want. This attitude and disconnect from their customer base also extends to their corporate customers of which I have first hand knowledge.