Charter Communications Complaint - Worst Internet Service Ever
For the last 6 months, I have called the customer service line 57 times. Seriously, 57 times. They keep telling me they will credit my bill - nope, never happens, and I'm seriously going to change internet providers. There are constant "outages", and BTW, WTF is an "outage" and why the hell does Charter have so many of them???!!! I'm going back to AT&T - NEVER had an "outage" with this company. Charter must think I'm too stupid to realize that my monthly bill keeps going up, but I have noticed, and will be pulling my account. I will NEVER recommend or use their crappy service EVER again!!!! Charging me for crap they don't deliver - HEY CHARTER, since I have a service contract agreement with you, YOU ARE IN BREACH OF CONTRACT every time there is an "outage", and I do not receive what I am freaking paying for. Maybe you'll notice when I don't pay my bill this month. Your customer service reps are dismal at best - anyone looking for an internet provider, AVOID CHARTER - they are thieves and they are liars, and they are incapable of providing the service they expect you to pay your hard-earned money for.