Direct Air Complaint - Beware Of Travel On Direct Air!
PUNTA GORDA, FLORIDA -- We have used this airline because we have a large family and the prices are inexpensive. Every flight has been delayed an average of at least 6 hours. Almost every flight has been a mechanical problem and there are no back up planes when that happens. The staff at the airport are absolutely clueless and rude. They have only 2 or 3 checking people in for 2 flights leaving at the same time. Often times there is a 200 people backup in line. If you have plans on the day of travel do not expect to get there on time. Plan on spenfing $50 at the small pathetic snack bar. Expect there to be no communication from the airline staff. Expect Mayhem when the flight takes off and there are not enough seats. Handicapped people and children are not getting on first. It may be cheap but It is not worth the headache!