Ford Motor Ron Alpen Complaint - Recall of fuel tank straps breaking of the F-Series Pickups
DURANT, IOWA -- Ron Alpen Ford told us the recall included our F-250, the straps broke we had them replaced with new and paid out of pocket, total bill $454.82. Now for over a year they have been giving us the run around saying no it was only the F-150 series and won't go to bat for us and turn this in. My question to you, does it matter if it's a F-150 or F-250, the same problem is involved. We could have been killed when they broke going down the road, but since we were not and we paid to have it fixed Ford can turn a blind eye to the problem. If you look at our history for Ford vehicles you would see we have never caused s stink about anything. We have purchased three new Ford Explorers, two new Ford F-250's, a Mustang along the way, a Ford Ranger and you're willing to loose a good customer over a recall on defective fuel straps??? No idle threats here, we will be driving a new three quarter ton truck this year, this will decide if it's a Ford or not.