Charter Communications Complaint - Requires "Government issued ID for repair service"
MORRO BAY, CALIFORNIA -- Lost cable picture and sound. Called tech service. They helped but the picture was snowy so they scheduled a repair call for the next day from 8 am to noon. They called the next day to confirm the appointment (so far so good) but then said someone with a "Government issued ID" must be present. When did we have to have a government ID to get our cable fixed? I do have a state license and a passport; this is not the issue. What about people who don't? Besides I should not have to show the cable guy my ID, he should show me his. What kind of politics is the cable company playing?