Travelers Auto Insurance Compliment - Auto Accident Claim - 2011 Venza
PHILADELPHIA, PENNSYLVANIA -- In the past 3 years I have had the misfurtune of hit and run and on another occasion having all wheels stolen of my parked car not fun in both cases I reporrted these problems to Travelers Insurance Company both cases I was my claim was received very professionally and handled in a gentle manner (this is impportant to me since I felt vilanize in both instances. As a result my patience tolerance was never tested by the claims prossessors which made much easier for me to get thru the tough times).
In the first accident I had taken my car to Ok Body Shop the car was return totaly cleaned and waxed plus the inside was cleaaned and washed I like my car all over again and all this in just three days.
The second time I was recommended by the dealer to go to Paul Brothers auto body Shop to have wheel replacement and any aditional damaged incurred in the wheel theft. the process took two weeks the tow company wanted to scrape my car off the ground without wheels and they rushed me to get my car into their shop but then took their time to get my car out of the shop.
Lastly when the car was fixed they needed another day for cleanup, next day car was parked insidewalk against shop's building car's exterior looked clean until I got home and loooked at the side hidden by wall at shop, it was then I noticed the mud from the rainfall two weeks prior was still there so I had a half car ready to go (funny thing is that the gentleman hading me the car keys after being paid just told me "We are Honest as the Day Is Long" (being its winter nad its the northern hemmisphere he must of thought he was on the north pole. Not so funny).
The Travelers Concierge Shop, Ok Body shop was a much better experience consistent with the way Travelers insurance Company peerform their service.