Sears Complaint - What has happened to the great Sears products and service Sears used to provide?
ORANGE, CALIFORNIA -- I can't begin to document all the problems with Sears and the cooktop and oven I purchased. Let me just say that in the last year and a half Sears has been to my house 15 times and ordered 10 different parts! The cooktop has actually cracked twice while cooking and has been replaced 7 times now! I'm so frustrated and disappointed in Sears, their techs and extremely poor customer service. I will not ever purchase another Sears product. It's no surprise they are going bankrupt.