Whirlpool microwaves are junk
Over the range model GMH6185XVS - Complaint
Microwave broke twice in 2 years - first time at 16 months and then again 6 months later. Customer service is not interested in helping customers only in making more money. I did not expect a $600 unit to be 'disposable' after only 2 years. After doing extensive research online I am finding predominantly bad reviews especially for their microwaves. Did not realize their warranty on the magnatron is only 1 year versus 6 years for most other name brands. That would have told me a lot if I had known this before I bought it. Funny thing is - their customer service stock answer is "nobody else is reporting this problem". Apparently they don't keep any statistics on their calls because from what I have seen and read online - everyone is reporting this same problem. Sad to see such a famous brand name going down the tubes. Will never buy Whirlpool again - just hope my other 3 appliances don't quit working now.