Gevalia Complaint - Has become unreliable - does not deliver what ordered - does not respond to inquiries

Review by cmread38 on 2012-01-05
Placed an order for Christmas for over $100 and what was delivered was not ordered and after pricing delivery, it amounted to about $30. Prior to that did not receive an entire order.

Have done my best to contact them via email via website and not one of my inquiries have been responded to or problems addressed. I removed my auto pay credit card and will keep the membership link until I can get satisfaction. Then I will cancel my membership and never order from Gevalia again.
Comments:1 Replies - Latest reply on 2012-01-07
Posted by Alain on 2012-01-07:
There are two listings I found for Gevalia (I think the first would be the one you're looking for): Gevalia, 555 S. Broadway, Tarrytown, NY 10591-6301-(914) 425-4330 and Gevalia Kaffe Import Service, 111 10th St., Des Moines, IA 50309-4220-(515) 284-3500.

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