Key Bank USA Complaint - The Key bank collections department - uneducated about their loans and poor customer support.
AVOID AT ALL COSTS FROM BORROWING FROM KEY BANK!
I am regretting the day I borrowed student loan money from Key Bank. Every Year my in school deferments have been handled inappropriately. Even though I am in the student clearing house verifying my in school status by the loan servicing people at AES and by my school mails out deferment forms I get turned over to Key banks collection department. They are the rudest, most insulting and uneducated people I have ever had to deal with in my life. They obviously have no education and training on how to communicate and deal with customers in a respectful manner. Make sure you have an attorney to file a harassment case. They call you SEVERAL times a day and actually call you childish names. Like that is going to get anywhere with an educated person. My school has actually placed them on a "Do NOT Borrow" from list because of the inefficiencies and lack of customer support. After attending both Dental and Medical school and obtaining many school loans from other lenders, this lender happens to be the only one having difficulty placing me in school deferment. HUMMMM
Eli and Elsa, I am really sorry life turned out the way it did for you. Your miserable and it shows. You’re not very good at what you do. I'm really sorry you weren't able to accomplish more in life. I have realized that this is why you treat people who have had more success in life with such dislike. You're just jealous. I really pity you.