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USA Dance Shoes Complaint - Don't Buy From This Company - Unacceptable Return Policy

Review by cmhaugen82 on 2012-01-07
WARREN, NEW JERSEY -- I would not recommend buying from USA DANCE SHOES. Their return policy is not acceptable. NO matter what they will not accept shoes for refund. Does not matter if they have never been worn, were a gift, don't fit. The best they will do for you is exchange and that is only if you initiate the exchange within ten days. I got a pair of shoes from them for Christmas, so not within the ten day period. They were rude and unhelpful when I contacted them. Why would a company have a no return policy - my guess is they are not interested in customer service, have a shoddy product and just want to rip off the consumer. I would not recommend this company under any circumstances.
Comments:1 Replies - Latest reply on 2012-05-16
Posted by Vanna on 2012-05-16:
I have bought clothing from this site and I could exchange some things twice but you are right, they won't refund your money. I noticed that the products are over charged originally before their discount but some of them are not so good sewn or cheaply looking. I am in Greece and almost nobody here refunds money,sometimes they won't even exchange if the product is defective or something like that. I shop a lot from U.S sites because there is a good customer service policy in the U.S. I bought 2 pairs of latin dance shoes from the U.K, name brands, and because they were on sale they won't even exchange them,they just did not fit me. Their prices though were very cheap like $30 but with shipping they cost me much more. Actually, I have 3 items bought from the USAdanceshoes site that I need to exchange from last year. Well, the site was closed some time ago and I was stuck with them. Now,that it is open again I will see if he will exchange them for the third time. You have no way of knowing the fit on you from the picture. Actually, they are just longer than shown in the picture, that is the only problem. That was my comment, I hope it helped. You haven't seen the worst,so do not complain.

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