Fox Car Rental Complaint - Rear wheel drive SUV instead of 4 wheel drive
DENVER, FLORIDA -- The website is deceiving. I have travelled to west coat for past 15 years and this is the worst car rental experience I have had. The confirmation e-mail does not even mention the type of car you have rented. You are left at the mercy of the check in clerk to decide what she wants to do with you. I thought I have booked a 4x4 suv, and she offered me a rear wheal drive suv. To get a 4 wheel drive she wanted me to pay $100 more per day for a one week rental. After pleading and seeing the manager in charge, they reduced it to $51 more per day. That is $125 per day. For a total of $937 for a week rental. I will never book with you guys again. I could have rented a 4 wheel drive in September for $80 per day from next best car rental company. Instead I decided to give you guys a try. This is first time and last time I will do business with you. And I will make sure to post this all over the web, so they can avoid your trap.