The Addison Collection Complaint - The Addison Collection Rip Off Scam Site

Review by propel on 2012-01-08
DELRAY BEACH, FLORIDA -- The Addison collection is a rip off site with damage merchandise ans bogus fees - I completed my order with them online. I have never been in the store and saw the bag I wanted on the net the link brought me to the addison collection and I ordered it since Mary Frances had them listed as a dealer. I did not get the bag I ordered in the first go round - they sent me a Christmas tree. I called them they arranged for a pick up and replacement. Weeks went by and the sent me the correct bag which of course was poorly constructed and the glue was lose and gummy. I called and that bag was supposed to be replaced- however, they just sent me the exact same defective bag right back to me (unchanged). I call them and returned the bag to them for the third and final time and ask for my money back. They sent me some money and kept some money for their troubles. I want all my money back. I signed nothing that stated they get to keep some money- moreover, the bag was a mess right out of the box and could not be worn. I called to ask for the rest of my money and was told that the bag was fine and they charge me a fee to take the bag back. What a rip off!!! They bag was glued by a five year old with cheap glue that never dried and now it is my problem!! the Addison collection is stealing my money and selling garbage over the internet, and this is unacceptable. Report them to Florida consumer affairs/ Fl. attorney generals office.

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