HAYDEN, IDAHO -- My name is Rose, I would like to take a moment to tell everyone how much we appreciate Travelers Insurance and the Property Claims department. My dad will be 90 this coming March and is not in the best of health so just about any thing that happens out of a normal routine is somewhat upsetting to him. I cannot tell you how understanding, kind and helpful the Travelers Insurance employees were during the claims process. Each time I had to call they would listen to my ramblings with the patience of an Angel, even when my dad would ask for more information they took the extra time and went the extra mile to help me get him to understand. If all of Travelers Insurance employees are this kind, thoughtful and knowledgeable about their jobs, I must say I will highly recommend Travelers Insurance to everyone. This also holds true for "The Floor and Tile Company" employees in Coeur D'Alene ID, that work hand in hand with Travelers insurance.