Jennifer Sofas Complaint - Customer Dissatisfaction

Review by DWImages65 on 2012-01-09
LAGUNA HILLS, CALIFORNIA -- After buying a sleeper sofa with the 'extra thick' mattress added on at a very high price, the bed was still completely uncomfortable to sleep on. Plus, the padded mattress smelled so bad when it was taken out of the plastic wrapper, that we had to put it out in the garage for a few days, and it still was bad. They do not stand by their product, and refused to take it back (for any credit), but were hard to reach in NY, and very rude when we finally did. We were out over $1,000, and ended up selling it for $200. Never have I had such an ordeal. Shop elsewhere is my suggestion.
Daryl W.- Mission Viejo, CA
Comments:1 Replies - Latest reply on 2012-01-11
Posted by Alain on 2012-01-11:
Is this Jennifer Covertibles 23472 Ridge Route Dr. in Laguna Hills you're referring to?

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