Carnival Cruise Lines Complaint - Never Again on Carnival Cruise Lines
LOUISIANA -- I sailed on the ship Carnival Elation from New Orleans to Mexico on Dec 31 2011 & my 1st experience onboard was terrible from cold food issues to ridiculous uprofessional child care & dangerous safety issues with child care provided causing my child to have to seek medical attention.
After the Carnival website refused my login information to write a review I called and waited on hold for ever. The client care woman then told me "sorry" but there is nothing to be done & "your not going to get compensation of any kind & no one will call you back..we have no client care specialists"
I was shocked and awed by this. I told her every business I have ever dealt with seeks to resolve the complaints to client satisfaction and she said well I don't know "what you want me to say except I am sorry"
To Carnival from a first time cruiser...never again.