Direct General Auto Insurance Co. Complaint - I Wish I Had Read The Online Reviews About This Company
FLORIDA -- Hello fellow consumers, I have been with Direct General Auto Insurance Co. for 3 years I was recently in a small accident. I have been in contact via voicemail with the insurance adjuster for 19 days, only spoke to him 1 time in 19 days. they finally sent a check for repairs on my car. However it is 1000 dollars short my deductible is only five hundred. I am now fighting with them to have another adjuster to come to do a reassessment. They promised the body shop they would have someone out by Tuesday or Wednesday now they can not get anyone here till Friday late afternoon go figure. This is going to delay the process of fixing my car by yet another week. So if they come out on Friday the body shop should be able to start on my car by Monday it is a five-day job. I have rental insurance they only cover for 14 days I am now borrowing a car. This company is TERRIBLE I would not suggest them to my worst enemy. It looks like I am going to be without a car for at least two weeks after my car rental which I pay extra for. It's already been done for five days it's looking like at least 7 more days before my car is fixed.
I WISH I WOULD HAVE READ ON LINE REVIEWS ABOUT THIS COMPANY BEFORE I PURCHASED INSURANCE WITH THEM. I WILL TELL EVERYONE I KNOW NOT TO GO WITH THIS COMPANY.