Travelocity Complaint - Travel plans nightmare
Amex had an rewards offer with Travelocity so I thought I would give them a try. Big mistake! They managed to make my booking arrangements the worse experience ever. Their customer service was the rudest I have ever encountered. I called a few times because they were unable to resolve my problem. They tried to screw me by not refunding my money in full which they said they processed. I never got my confirmation and did not get the refund. Tried to call them which was such a hassle. I would never again do business with this company. They are shady and scammers! I should have stuck with Expedia or other travel services.