Banker's Warranty Complaint - Banker's Warranty - Replacement Protection stinks
PORTLAND, OREGON -- My heated jacket & vest from Brookstone stopped working after 3 or 4 months. I had bought the Banker's Warranty 2-year Replacement Protection on both garments.
Four phone calls and 3 e-mails to Banker's Warranty -- I still have no replacement products or in lieu of gift card.
Their obvious strategy is to just hope with enough dilly dallying a customer will just give up.
I'll be calling my credit card co. tomorrow; have never done a dispute claim before... hopefully it isn't more frustration.