Radio Shack Mobile Service Complaint - Buyer Beware - Any Cellular Phone
I purchase a Blackberry through Radio Shack and even though they boust a 30 days satisfaction guarantee on their website they would not replace the phone that was not working properly....told me I had to send it back and they would look at it and decide if they would send me a new phone...a process that would take approx. 7-10 business days. Which meant I would be without a phone for that period of time. The phone they sent was defective the least they could do is send me a replacement first and once in hand and activated I would gladly send back the defective phone but they told me they would only do that if I gave them a credit card and they hold $400 hostage. Really....very bad customer service. Never buy a cell phone through Radio Shack...pay more and go through your carrier much less headaches.