CALIFORNIA -- Just had an insurance claim processed for damage to my BMW which was rear ended on the way home from Thanksgiving with my family on the 5 freeway. Travelers adjusters and everyone were great is taking care of my claim over the holiday weekend, making sure I had a rental car immediately and an adjuster out to help expedite the repair of my vehicle. I was able to use my own mechanic's recommendation of a body shop to use, which was important to me as a single women, feeling like I was dealing with people I trusted. The claim was paid and settled without any drama, and they are pursuing reimbursement from the other party's insurance. Highly recommend Travelers Insurance.