Electronique Merchantile Complaint - Undelivered Or Stolen Package

Review by darikhunt on 2012-01-15
DALLAS, TEXAS -- Out of nowhere, USPS leaves one of its peach colored "we have a package for you" slips on the door clip of my apartment. They've never done that before. They have always been placed in my apartment mailbox. On Thursday, January 12th at about 4:30 pm, I have a knock at my door. I'm just getting out of the bathtub. (TMI?) I race over to the security peep hole in time to see a scruffy headed male in a standard issue USPS shirt slumping away from my door. No second knock. No time given to respond. Eventually I head over to the apartment mailbox stack. Lo and behold, there's Scruffy "delivering" mail. I approach and ask, "Sir, did you attempt to deliver a package to apartment xxxx?" Response: "Oh yeah, yeah. I left it by your door." I didn't see a package when I came out; but I immediately returned to the apartment to double-check myself. No package. No peach slip on the door clip. No peach slip in my mailbox. I returned to the mailbox stack area to get his vehicle number in order to register a complaint. He had already left. Couriers know that my apartment complex is hardly a stone's throw above ghetto. The previous leasing office where the mailboxes used to be located, burned down, so the new mailbox area is in the middle of the complex's tennis court. Go figure. To leave a package by one's door is either willful stupidity and abject laziness or insanity. And I'm out the price of a collector's item.
Comments:2 Replies - Latest reply on 2012-01-15
Posted by Johanna on 2012-01-15:
Sounds like your complaint should be with USPS. Contact the company and tell them you've never received your package.
Posted by At Your Service on 2012-01-15:
This is another reason why I would hate ordering large items through the mail. That commercial during Christmas showing an Amazon delivery on the doorstep of someone's home was incredibly stupid. To me, the solution would be contacting the seller and informing them that you hadn't received said item. Assuming it can't be resent, get a refund or charge back the purchase price on a credit card which, hopefully, you purchased it with.

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