Chlorox Pet Products Company Complaint - Too much dust, too strong of a perfume, possibly contributed to cat respiratory issue
OAKLAND, CALIFORNIA -- Like many pet owners, I'm always searching for the ideal cat litter, one that scoops well, controls odors, and won't harm my beloved pets. I had used Fresh Step cat litter for a long time, not thrilled with the "crystals" but it did clump well, had good odor control, and the cats seemed to be good with it. I'd tried other litters but always drifted back to Fresh Step. The litter was always dusty but with the "new and improved" formula I swear it's been like ash falling from a volcano - clouds of dust everywhere when I fill the boxes, and the "improvement" seems to be jacking up the "perfume" to eye-watering levels (I don't have a particularly sensitive nose, either). As far as I was concerned the product already controlled odor well. On top of that, my oldest cat has developed a chronic sneeze - since I turned on my heat just about the same time I started using the "new and improved" Fresh Step, my vet and I can't be sure there is a one-to-one correlation, but we are tracking the situation closely.
In any case I figure the eye-watering perfume and rolling dust clouds were just unhealthy, period - at first I thought I had the odd bad box but they all seem to be that way. So thanks to the cat owners who post on Amazon and other places, I've already switched litters to Tidy Cat, Swheat Scoop, and some others noted for their low dust. I can already notice the difference in dust levels. There have to be some fine particulates or litter won't clump, but whatever clay Fresh Step is using sucks - filling a litter box shouldn't be like working in a coal mine. And cats have a sensitive sense of smell - the smell of this stuff is over-the-top and is no substitute for scooping the cat box once or twice a day.