metroPCS Informative - State Of Emergency during Florida Hurricane
MIAMI, FLORIDA -- We were under a State of Emergency yesterday during Hurricane Rita visit to South Florida. I had gone in the day before and paid my bill in person at a MetroPCS store. I paid the bill and got the receipt. I tried to call friends and relatives during the storm, but representatives a ^611 said my phone service was suspended for lack of payment. Apparently, a dollar and 50 cents had not been paid over the last three months, on two or three of the bills. I told them that I had paid exactly what I was told I owed when I inquired at the store. They said I would have to pay the five dollars (500 pennies) before they would restore my phone service. This is after being a customer for over a year. I told them that the store was closed because we were in a hurricane, and that this was an emergency. We were legally in a State of Emergency and the FCC and the FTC should look into this matter. If there is a super consumer attorneys group out there that reads this message and would like to help me please contact firstname.lastname@example.org
Thanks, and may God bless anyone willing to help.
I will suspend my service with MetroPieceofCrapService permanently!!!!!!