Lowes Complaint - Lowes destroying good Trade
GREELEY, COLORADO -- I have been installing flooring in the Northern Colorado Region now for neigh on about 20 years now. When I first came into this business there was a set standard pay of around $3.50/yd for installing carpet and about $4.00/sq. ft. for installing tile. Then I watched as store after store took increases for their material but would then tell the installers that they couldn't increase their prices or they would just not be considered for more work.
Now, I see this at Lowes where I have been working as an Independent Contractor for the last 6 years. I have seen the same things happening here as well, the installer is continually thrown under the bus by Lowes sales team. They have no idea what they are doing, they don't know the material, or how it's installed. On top of that Lowes thinks that it is ok to have another company since this is exactly what an Independent Contractor is, perform free advertising for them with no compensation.
Also, they set the prices so low for extras that the installer can rarely afford to do the extras asked for by the contract. One example of this is metal transitions. Lowes seems to think that it should be the installers responsibility to purchase this for the customer at their own expense and then install at at a fraction of the cost of the material. Company's like Lowes should be disbanded and never allowed to operate again they are crooked and dishonest in both customer satisfaction and in partnering relationships.
Why hasn't anyone filed a class action against them yet, Oh yeah its because they threaten their "Independent Installers".