Read Comments (4)
More Reviews on American Airlines
American Airlines Ratings & Tools
American Airlines Complaint - AA stole my bag - Stolen luggage
HUSTON, TEXAS -- AA stole my bag and they don't care to support their customer. That is why they are bankrupt. Airport is full of people!!!
Next American Airlines Review >>
Was this review helpful?
4 Replies -
Posted by ktisnumeroUNO on 2012-01-18:
How did you know it was stolen, and that someone from AA stole it?
Posted by Ben There on 2012-01-18:
How long has it been gone? All airlines lose bags, and it can take a couple days to recover them.
Posted by Anonymous on 2012-01-18:
"....they don't care to support their customer. That is why they are bankrupt." In the commoditized US airline business there are many reasons American is currently in bankruptcy protection - customer service is not one of them.
Posted by At Your Service on 2012-01-20:
I'm not a big fan of AA either. What are they doing to try and find said bag?
(displayed with your comment)
By clicking submit you agree that you have read and accept the
Terms of Service
Note: All comments are reviewed by a moderator before being published. Please be sure to read our
Post your company response!
Jump to top of page
Read all American Airlines reviews & complaints
Portable Hard drive Stolen from Luggage
How is this legal? - Lost Baggage
Out with the trash
Lost Baggage with American Airlines - Lost Luggage
Horrible Customer Service...Product Ok - Recliner
Still Waiting - Membership
We arrived to check in 45 mins. before departure; they said we missed our flight - Bad service
Amex Lowest Price Guarantee, bait and switch - Hotel room reservation
More Reviews on American Airlines:
When I was automatically billed by Costco for a membership fee and called American Express to cancel, I was intimidated! - Costco True Earnings American Express Credit Card Card
Irresponsibility of American Airlines
You Call This First Class???
Hotel Cancelation Fee Entrapment - AAVacations customer service
Refunds And Customer Service - Customer Relations
Terms & Conditions