Receive our consumer tips & recalls
Contact Attorney General
Legal Help Sites
Contact the BBB
Contact the NFIC
Identity Theft Help
Read Comments (4)
More Reviews on American Airlines
American Airlines Ratings & Tools
American Airlines Complaint - AA stole my bag
HUSTON, TEXAS -- AA stole my bag and they don't care to support their customer. That is why they are bankrupt. Airport is full of people!!!
Next American Airlines Review >>
Was this review helpful?
4 Replies -
Posted by ktisnumeroUNO on 2012-01-18:
How did you know it was stolen, and that someone from AA stole it?
Posted by Ben There on 2012-01-18:
How long has it been gone? All airlines lose bags, and it can take a couple days to recover them.
Posted by Anonymous on 2012-01-18:
"....they don't care to support their customer. That is why they are bankrupt." In the commoditized US airline business there are many reasons American is currently in bankruptcy protection - customer service is not one of them.
Posted by At Your Service on 2012-01-20:
I'm not a big fan of AA either. What are they doing to try and find said bag?
(displayed with your comment)
Note: All comments are reviewed by a moderator before being published. Please be sure to read our
Post your company response!
Jump to top of page
Read all American Airlines reviews & complaints
How is this legal? - Lost Baggage
Out with the trash
Lost Baggage with American Airlines - Lost Luggage
Horrible Customer Service...Product Ok - Recliner
We arrived to check in 45 mins. before departure; they said we missed our flight - Bad service
Amex Lowest Price Guarantee, bait and switch - Hotel room reservation
More Reviews on American Airlines:
When I was automatically billed by Costco for a membership fee and called American Express to cancel, I was intimidated! - Costco True Earnings American Express Credit Card Card
Irresponsibility of American Airlines
You Call This First Class???
Hotel Cancelation Fee Entrapment - AAVacations customer service
Refunds And Customer Service - Customer Relations
Terms & Conditions