NCO Financial Systems Complaint - How/Where do I complain about NCO?
Where can I register a complaint about NCO that will get notice/hopefully affect change?
For months I received calls from NCO – cryptic messages, often from a recording about an "important decision" requesting that I call back. When I did call on various occasions and asked the operator what NCO was I got a number of evasive and snide responses. For instance: 1. Question: "What's NCO?" Answer: "My employer" 2. Question: "What does NCO do?" Answer: "a lot of things", yet they expected me to provide my social security number in this day and age of fraud and identity theft. Consequently I blew my stack with the operators and hung up in a fury stating that I’d put my name on the “do not call” registry, to which they replied that they were calling with regard to a business matter that involved me.
Turns out they’d mis-identified me as a debtor (they were looking for Paul A. Davis, and I’m Paul E. Davis).
I found their whole way of doing business and interacting with me appalling and would very much like to register a complaint. It was true harassment – the relentless calls followed by very unfriendly exchanges with operators who assumed that I owed money.
On a side note, I’ve noticed a lot of harsh postings in the vein of “just pay your bills, stupid deadbeat.” The lack of compassion and understanding is reprehensible. It’s not always easy to make one’s way in the world. Many workers don’t have support systems in place (family, quality education, etc) and it saddens me that some people don’t acknowledge the more complex reality that not all citizens are equipped with the same survival tools. Most everyone, when given the opportunity, takes pride in supporting oneself, a family, etc and taking pride in a job well done.