A & E Factory Service Complaint - Sears & Maytag Beware - Refrigerator
Refrigerator - Complaint
LAKEWOOD, NEW JERSEY -- Unfortunatley for me when I contacted Maytag about a problem with my refrigerator they hooked me up with A& E which in retrospect makes no sense - why would a great brand name want this type of negative association and publicity? Long and short of it is they charged me $240 for labor for putting in a simple relay switch and I got had. Called company and they agreed it was excessive for 30 minutes of work but that's what they charge regardless if it takes 30 minutes or 7 hours to fix. Consumers beware - get estimate first before they arrive, my bad and I paid for it. Hopefully Better Business Bureau will be able to help.
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