Bally Total Fitness Complaint - They Deliver a Poor Product and Lie About It
MISSOURI -- I joined many years ago, paying $700 for three years, but then only about $60 a year after that. in the 1990s, one of the only employees to ever acknowledge my presence asked if I were satisfied with the membership. It was fine I said. We can give you a better membership for only $5 more, he said. He assured me that "everything else" was the same as my original membership. I bit for it and signed a new contract without reading it (shame on me).
Unlike my original conract, the new yearly rate increased 10% a year in and 15 years had gone from $60 to $250. In the meantime, I used their filthy facility 3-4 times a week and on more than one occasion, considered calling the health department. This year, the yearly fee got high enough that I just bought my own exercise equipment. I can now avoid their indifferent staff, broken lockers, and moldy shower stalls. I communicated my complaints to Bally over several years and got no help whatsoever. I wish I had never heard of this company.