Charter Communication Complaint - Charter = nightmare - internet, phone, TV
I switched our internet and phone service from TDS to Charter two months ago. What a nightmare! The first technician forgot to connect the security system to the phone line, the next person tried to connected it but caused short circuit. I have to call the ADT person come to fix it (they have to order the parts and it took several weeks!). The phone had problems too. I first thought it was our phone sets, but when I switched to the new phone set, it still has the same problem. I finally realized it was Charter! I called them and they tested it was wiring issue. Now it passed the 30 days period and I have to pay them for their stupid work! I hate Charter! Never again!!!