MCI/Worldcom Complaint - customer service, my eye!
ILLINOIS -- I used to be a very satisfied and loyal mci customer. I am now very disappointed and frustrated. I moved recently and had a very hard time moving my phone service. After 2 months of hassle and over $300 in cell phone charges from being on hold for hours trying to resolve the issue, they will not rectify the situation. They do not care about customer loyalty or satisfaction at all! Don't be tempted by their empty promises, they don't deliver and you'll be holding for most of your day!