Empire Today Complaint - Totally Scammed By Empire... Never Using Them Again!
ALPHARETTA, GEORGIA -- The carpet that the representative sold to us was supposed to have a 15 year warranty. We bought it in Aug 2009. It started to look worn and dated in less than 6 months. It is now Jan 2012, and the carpet looks worse than any carpet I see in hotel rooms, or any other public place! Awful!!! There is no way this quality carpet could ever last more than just a couple years. We were overcharged, and I'm fairly certain we did not receive the same carpet that we picked out from our representative One room cost us nearly $1K. Oh, how I wish I knew than what I know now.
I will never use Empire again, and I am telling all my friends and family to do the same. We now have to re-carpet the same area after only 2 years.