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Chase Bank Complaint - Doesn't resolve issues with disputes - Debit card banking error

Debit card banking error - Complaint
Review by Joblessbum2002 on 2012-01-19
DENVER, COLORADO -- My name is Justin from Lakewood, CO. On Dec 29th 2011 I became aware of a debit card transaction that wasn't mine un the amount of 584.84. I immediately called chase and faxed the required paperwork. They received said paperwork Jan 5th 2012. On the 6th they realized I had incorrect date of dispute. I called four times to check the status and was told it was still being investigated. Finally on fifth call Jan 17, I was told I had to do paperwork over again about the wrong date one day off. Afer 17 days after they received claim. Now the whole process is started again.
Comments:
Posted by trmn8r on 2012-01-19:
Claims like this take time to investigate. Now that they have the correct information, I hope you get an answer within a few weeks. Good luck.
Posted by At Your Service on 2012-01-20:
I have to agree with trmn8r here. It may take a little time and it's not their fault the date was off.

Best of luck. Hopefully all will be resolved okay.

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