Chase Bank Complaint - Doesn't resolve issues with disputes
DENVER, COLORADO -- My name is Justin from Lakewood, CO. On Dec 29th 2011 I became aware of a debit card transaction that wasn't mine un the amount of 584.84. I immediately called chase and faxed the required paperwork. They received said paperwork Jan 5th 2012. On the 6th they realized I had incorrect date of dispute. I called four times to check the status and was told it was still being investigated. Finally on fifth call Jan 17, I was told I had to do paperwork over again about the wrong date one day off. Afer 17 days after they received claim. Now the whole process is started again.