Sears Complaint - Sears.com charges without delivering the product
I ordered two pairs of shoes. My debit card was charged the full amount but only one pair arrived. I e-mailed them with a photo of the box. I scanned the UPS label showing "4lbs" It measured 4.1 on our scale. The photo included a tape measure laid along side to prove that two pair could not fit and that the weight was that of one, not two pair. I went back and fourth with them on this for ten days with overwhelming proof that they shorted me. HOW HARD WOULD IT HAVE BEEN to simply acknowledge the shortage and send a pair of shoes. To this day they will not do it.