Sears Complaint - Purchasing a Warranty from Sears is worthless!
LAKELAND, FLORIDA -- We have been without a TV for a month and a half..Think they are trying to drag it out past the expiration date of the Warranty. They replaced the same exact lamp now three times..Instead of fixing the original problem in the beginning they just kept repairing the same thing and it would once again go out.
We have been told over and over that it will be taken care of and tired of getting excuses. Why did we pay over $600.00 for a warranty and we go without a this long period of time..Was told by a supervisor that this would be addressed and taken care of..she even gave me an ext. number. I call it back..get snotty responses..get disconnected 3 times then on the 4th time it rang for 10 minutes with no one answering! This is how you want people to buy products from you???? To purchase warranties? For what? Your overseas service center is like getting PEGGY on the line!
IS THERE ANYONE OUT THERE LISTENING..