Vitaglo.com Complaint - Can't believe they have not been shut down!

Review by isthmusmegs on 2012-01-20
SYRACUSE, NEW YORK -- This company is so terrible it made me laugh.

Yahoo asked me to rate this seller. So I did.

I mentioned that the site is very much not user friendly, I didn't receive a confirmation email at all and I wasn't able to log back into my account on their site. So I call the number at the top. The first time I was hung up on, but I figured it was mistake (you know, give him the benefit of the doubt) So I called back and asked how I can log into my account and where my purchase was (it has been over 2 weeks after all) So he looked me up and said my order was canceled because I gave him a bad review! Keep in mind this was minutes after the review was submitted.
I couldn't believe it!
So I told him to have a good day and I'll take my business elsewhere.

After I purchased what I needed at a more reliable website, I received my order from Vitaglo (the canceled order) and my order from Vitacost... on the same day! So now I have double the products and on top of that I ordered a food product that expired over month BEFORE I placed my order!

Pretty ridiculous if you ask me!
Comments:1 Replies - Latest reply on 2012-01-23
Posted by Alain on 2012-01-23:
I found multiple complaints (and less compliments) about Vitaglo on multiple websites. Most of them, like your review, cited poor customer service. Thank you for the warning.

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