Wal-Mart Complaint - One more crappy WallsMart experience
I bought a car battery at WallsMart in April 2011, mostly because it said Johnson Controls on it and I thought that was a decent US company. This and the fact it was 2/3 the cost of the battery sold by the auto manufacturer. Well, you get what you pay for comes back to haunt me.
The battery did not perform well, and a few weeks ago I discovered it had failed completely. Deader than a doornail.
Of course I kept the receipt, so the hope that obtaining a replacement in a timely manner bouyed my spirits as I walked in the door - spirits that would have been otherwise similar to those when arriving at Devil's Island for 20 years of confinement.
The hot young lady at the auto cash register zipped me through the first steps, but then her associate came from the repair bays to measure my reserve capacity. He proceeded to flirt with Hottie (who appeared totally out of place in WallsMart), which slowed everything down. My battery showed "0 cold cranking amps", which made me eligible for a new battery. OK, I get a new battery off the shelf and should be ready to go. Unfortunately Hottie needed a CSM to approve the replacement. She asks for one, and nobody shows up for 10 minutes. Meanwhile, the register is stuck at "CSM override required" and a bunch of scary people are queuing up around the counter area.
Eventually, a woman believed to be the CSM casually strolls in, while speaking loudly to nobody "they could use help in Sporting Goods. Can anyone help in Sporting Goods? I almost volunteered just to get the heck out of there. She starts talking to Hottie about what's going on in Sporting Goods, the mechanic guy resumes flirting with her, and nothing that they are doing is assisting me in getting out of the store with a new battery. They keep getting error messages as the CSM disinterestedly and intermittently tries pressing key sequences whole Hottie scans my barcodes over and over. Hottie tries to excuse herself, and I'm thinking please don't leave me alone with the blabbering Sporting Goods woman.
After 8 minutes of them screwing around and not looking all that interested in resolving the issue, my new receipt shoots out of the printer. Whew. I thanked Hottie, who had trouble hearing me over the guy flirting with her and the CSM still blabbing about all the trouble over in Sporting Goods. Yay, another wonderful WallsMart experience.