Marriott Hotels Complaint - Construction Noise That I Was Unaware Of
NEW ORLEANS, LOUISIANA -- I had planned this trip to attend my friends Birthday Party for months. I'm a Police Dispatcher with the VA medical center in Little Rock, Ar. I work 12 hour shifts and had just gotten off shift the morning of January 14. After arriving in New Orleans that evening, with very little rest, I attended the party with the intention of leaving early so as get ample rest for the return trip. To my dismay, I was awaken at 0830 by pounding noise and things being dropped on the floor directly above me. I got up and went down stairs to the Reception Desk. I asked them "Who in the Hell is in the room above me?!" I explained the noise and it was at that time that I was told about the construction. Since I am a night shift worker, my early morning rest is very important to me..and if I had been warned of the construction, I could have opted to stay at another hotel. I've stayed at a lot of your hotels and this is by far the worst experience of them all. The hotel in question is the Residence Marriott on St Joseph st. in New Orleans, La. I'm seeking restitution.
Kindest professional regards,
Fred Martin Jr.
Sherwood, Ar. 72120