Hidy Ford Complaint - Buying a used truck and being misrepresented

Review by darryl40 on 2012-01-21
BEVERCREEK, OHIO -- The salesman for Hidy Ford used deceitful practice to get me there, by not stating correctly what the truck was. I only wanted a 6 speed auto transmission truck. He made me think the truck I purchase was a 6 speed. I was told on the phone as we converged about the truck that it was a 6 speed auto transmission. So I drove 55 miles from Cincinnati to Hidy Ford. I drove the truck with Jeff and I stated to Jeff while test driving the truck I did not feel the transmission shifting thru all the gears. Jeff said the transmission is so smooth you cannot feel it shifting. That being my first time riding a 6 speed transmission truck. I entrusted him. I purchase the truck. As I look thru the manual 2 days later to update myself about my truck. The manual stated if there is a Q it a four speed and 6 it a 6 speed on the tag stamp on the door. The truck I purchase had a four speed transmission, displaying a Q. Upon finding out this information I was outraged. I called the dealer to hear Jeff tell me that this is something I should have known. After trusting him I suffer pain, emotional distress and loss of sleep. I went back to dealership to get a refund. I spent 23,197.00 dollars cash for the worst experience ever. The sales manager Jayme assisted me. Telling me Jeff is just new, he is a good sales person. I drove 55 miles for all this trouble. I just wanted my money back at this time. Jayme the sales manager of Hidy said the money has been paid on the taxes for the truck, No refund. I was offered a truck sight unseen from an auction of equal value with a 6 speed auto transmission. The worst truck buying experience I have ever been a part of. A true nightmare.
Comments:1 Replies - Latest reply on 2012-01-21
Posted by T on 2012-01-21:
This is unfortunate. Unless it is in writing somewhere in advertising or the sales contract that the truck has a 6-spd transmission, I think you are out of luck.

I've never heard of a car dealer "unwinding" a sale after the fact, though it may happen. It would be the "right" thing to do here, but it is buyer beware on anything used that isn't fully described in print.

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