Microsoft Complaint - Could Not Get Help On Problem Via Computer At Microsoft Corp Home Page

Review by rbwms on 2012-01-21
COLUMBUS, OHIO -- Lost the operating contol for my Word. Have the icon and files, but can't get the computer to process.

The "help" by Microsoft assistance system is endlessly into endless circles, none of which provide any help or assistance.

Never had any contact that provided help in any of the windows.

All I wnated was to get the operating system for my Word (Office 11?) re-installed for my Word, which I think was lost when earthling recently requested that I compact my computer.
Comments:3 Replies - Latest reply on 2012-01-21
Posted by madconsumer on 2012-01-21:
do you have the install cd? you can repair or re-install it with that. if this was pre-loaded along with other programs from the computer seller, you may have to re-install all default settings. make sure to back-up your documents and other files.
Posted by D. on 2012-01-21:
You can do a 'restore to earlier date' it's real simple. Go back to the last time the program was working correctly. I do 'restores' on my computer all the time, it only takes a few minutes.
Posted by jktshff1 on 2012-01-21:
what they /\ said

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