Frank Bee Enterprises Complaint - Incompetent Service
BRONX, NEW YORK -- This was one of the most incompetent firms I have ever dealt with. After being told that meeting a particular delivery date for a large dollar amount of hurricane relief supplies was absolutely important, and promising to meet that date, they were several days late (not the shipper's fault). They promised to provide return calls and update information, but never did so. They were difficult to contact via phone; their company president did not respond to complaints by mail. Then they attempted to bill me an additional amount for an overshipment beyond my actual order amount. They were rude and incompetent. Avoid at all cost!!