Mullican Flooring Complaint - Splits and cracks - Hardwood flooring

Review by mikechar57 on 2012-01-22
JOHNSON CITY, TENNESSEE -- I have more than 145 boards that are splitting in a new floor (less than 3 months when it started) and all that Mullican wants to do is repair. That means part of my new flooring will have nails and the repaired ones will be glued. It took Mullican 12 weeks to even determine that.
Comments:2 Replies - Latest reply on 2012-01-28
Posted by T on 2012-01-22:
Is this a plank (engineered) product, or hardwood flooring? I can't read the top line of print in the photo...

This is horrible. What reason were you given for the failure?
Posted by mikechar57 on 2012-01-28:
It is Mullican Flooring made in Johnson City TN.It has been very disappointing how they handle customer service. All they want to do is repair the worse boards and will not give me anything in writing. This is a new floor.

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