Electrolux Complaint - Refrigerator - Model EI28BS36IW2 - French Door Refrigerator
AKRON, OHIO -- Retired and decided to invest in some well made appliances and matching for the first time in my life. Bought Refrigerator, stove and micro-wave. The only one with no problems, so far, is the micro-wave. The stove has issues when it heats up (wow...a oven and stove that needs to heat up...what a concept). When we use the stove top the knobs after a while are hard to turn. And, now the gliding racks are starting to stick when heated up. We've had to replace one so far just after 8 months. AND, THEN THERE'S THE REFRIGERATOR...Nothing but problems for almost the entire year and now they cannot replace it with the same refrigerator because they've stopped making that one!!! Nothing like becoming friends with the "service" guy because you see them almost monthly/weekly at times! The freezer has been the biggest issue. The drawer just doesn't want to close completely like it should. So we've had issues because of that. It wasn't sealing properly and then the tracks would frost up and it was very hard to push in and out. And, now the steel is starting to RUST inside the freezer. Also the shelves in the refrigerator section are not level. I had to put some foam under the hook in the back to try to raise the right side of the shelf on the left side so things wouldn't roll off. They've tried to fix that a few times. Also, if you stand back the freezer drawer is not level with the refrigerator doors. It's really sad that you spend so much money because you want better quality...it's back to basics for me (but probably not for awhile...can't afford it now)!!!