Shape FX Complaint - Worst Company Ever - Shirts
HAMPTON, VIRGINIA -- I have never dealt with a company with such rude and inadequate employees. I placed an order in November 2010 for 2 shirts totaling $96.65. In December they debited my bank account for $147.45. I called them three separate times and was told different stories and that I would be getting a credit to my account. Not to mention here it is in January and I still had not received my merchandise. I finally got it on January 6th, was so disgusted with everything, went right to the post office to return it all, not to mention they send me 3 shirts instead of two. I got confirmation emails that they received the merchandise on January 9th. They credited my bank account on the 18th for $57.76, so they tried to screw me out of $89.86. Called them today on January 26th, asked to talk to a manager, they said they don't have one on the floor, but they could put a request in for someone to call me, but they don't know when that would be and then she put me on hold and what a surprise, we got disconnected. Called right back and asked for Janice but the girl didn't know who that was. Had to go through the WHOLE story AGAIN. She said she would put a refund request into the refund department and I should get a credit in 5 - 7 days, couldn't give me a confirmation number or anything. So now if I don't see the credit in 7 days I don't know what else to do. Is calling the Better Business Bureau worth anything? So please don't order from this company.