TigerDirect.com Complaint - Bait and Switch - Asus "Open Box" laptop purchase
INTERNET -- TigerDirect.com order #P3766695. I ordered an Asus Open Box laptop and discovered the item was "not available" several days later. When I called to get an update, I was informed the laptop would no longer be available and I would have to order another brand. Is this a Bait And Switch or what? Needing a laptop, I authorized an upgrade to a more expensive and different brand only to be called a few days later and told I would have to answer a series of security questions. When I replied to the questions, I was informed that I had failed to provide the "correct" answers. This is a bunch of B--- S--- since I KNOW to the day, how long I have lived at my present address. I KNOW the year and make of my pickup truck since I owned, drove and registered it for 12 years. To my knowledge, I also had never heard of the people I was supposed to have known as presented by the interviewer! TigerDirect.com's "System" is flawed. It does not provide what what they advertise, is subject to incorrect security protocols and has yet to satisfy potential long term customer. I will look elsewhere for my future computer and accessories orders.