Choice Hotels Informative - Choice Privileges Complaint
NATIONAL -- Choice Hotels indicated they sent an email saying my points would be removed if I didn't stay another night. I never received any email from them-they removed my points. When trying to negotiate to get my points back-they offered to return 10000 points which is worth nothing. When trying to negotiate something more the staff were rude and indicated would get nothing.
Worst worst customer service ever.
Will go out of my way to stay at other hotels.